FIT | Free Trials

FIT Feature List

Overall - Licensed Version

Built-in web server – install the licensed system on a single computer and it immediately becomes available to any other computer connected to the internet, without installing any additional software.
The licensed version is easy to install, configure, and use (demo is up and running in 5 minutes).
Maintenance, administration and support simple and straight-forward
Can handle hundreds of users and tens of thousands of items.
FIT server is platform independent, so it can be installed on Windows (2000, XP, NT, 95, 98, ME), Linux (all distributions), Solaris, Mac, and others. Requires 32-128M of RAM, 10M of free disk space.
Supports an unlimited number of concurrent users. No need to worry about corrupted data, or user restrictions.

Overall - Hosted Version

Activate system and begin using immedietly.
System maintained by Alcea Technologies staff.
Can handle hundreds of users and tens of thousands of items.
Supports an unlimited number of concurrent users. No need to worry about corrupted data, or user restrictions.

Web Based Tracking

Available through any web browser, including IE3+, Netscape 3+, Mozilla, Opera, Lynx, and others.
No need to install any client software. ActiveX is not required to use system. Javascript is not required, but some functions do use Javascript to extend FIT's capabilities.
FIT works through proxy servers and firewalls - access your database from within the office or across the Internet.
Unrestricted workflow - reassign, reprioritize, as required - increases team acceptance.
Full chronological history of updates to issues.
Bulk reassignment helps speed up administration.
Optional Project Management fields - Allows you to measure the effort/progress of larger tasks.

Email Notification

Instant email notification when an item is assigned to a user, if the status has changed or item has been updated.
Generate filter criteria allowing users to receive notification when items enters any state.
Works with Exchange, Outlook, POP, IMAP, Netscape, Mozilla, Eudora, Lotus and others.
Email notification can be HTML or plain text.
Support for international character sets within email messages.
Customize message IDs to work with particular mail server software if required.
Keep notified of all updates by adding yourself to a Notify List.
Notifications include a traceback to see why you are being notified.

Field Controls

Workflow

Create workflow rules that restrict users from viewing/changing specific data and control the flow of issues through the system.
NEW! Create multiple workflow rules.

Attachments

Support for attaching data of any format to bugs including: Word documents, screenshots, images, data files, PowerPoint documents and HTML.
Optional support for sending attachments out with notifications.

Unique Features

Unique Id feature allows you to create projects with a unique set of ids for different customers or uses. Also allows id prefixing.
Ranking Field allows you to create your own escalation functions to rank issues as you desire.
New cloning feature allows users the ability to clone an existing bug to pre-populate fields for similar issues.
Allow linking of bugs by simply typing "bug X" in any field or description.
Customizable headers and footers allow customers to display any html that they wish on any or all pages. This allows you to link to other systems or add customized instructions.
Event scheduling allows you to schedule updates, charts or reports as you wish.

Charting

Chart the data in the database in one of five formats: stack chart, pie chart, line chart, bar chart, column chart - in 2D or 3D.
Chart criteria based on internal values (assigned to, status, date entered, date modified, priority, entered by, project, area, version, environment, requested due date, actual completion data, estimated hours, actual hours, percent complete, last modified by) or based on custom fields created by an administrator.
Save charts to allow access to common charts quickly and easily.
Jump between chart types with a single click.
All charts are easily printable.

Customization

Change all strings within the system - including the ability to rename internal fields.
Create custom fields with 3 different data types (string, list, and textarea) - track historically, or keep a single view.
Filter and sort on all fields.
Chart and report on custom fields.
Import/Export custom fields.
Custom fields are included in email notifications.
Rebrand system by altering the logo and/or providing custom cascading style sheets (css).
Disable project management fields if they are not required.
Disable software specific fields (Example: if you are using the system for website or hardware defect tracking) if they are not required.

Reporting

Filtering

Filter on any value of any built-in or custom field.
Sort by any field.
Highspeed full text search of all defects.
Save filters for quick retrieval.
Administrators can create system-wide filters available to all users.
Create filters that can define when email notifications should be sent (Example: Project managers can create a filter to be notified whenever a new bug is created or closed within a specific project or projects.)

Import/Export

NEW! Export data to MS Project to create Gantt charts.
Export data to comma separated value (csv) files for importing into 3rd party software (such as Excel).
Export data to XML.
Import comma separated value (csv) files.

Knowledge Base

Using for Beta Testing - Anonymous/Open Submissions

Allow issues to be entered by the public.
Define fields as mandatory to ensure you get the information that you need.
Allow users to query on the status of their issues. Define which fields are visible to the public, and restrict issues viewable by the public.

Support email tracking - track and route all communications with your users

Configures to poll a POP account, retrieving email and creating issues within the system.
Convert email attachments into defect attachments.
Support for incoming html formatted messages.
Configure the system to auto-reply to users' emails.
Define rules for issue assignment and issue settings.
Rules can be configured for any information contained within the mail header (from, subject, content-type, and others).

Administration

Easily update and control users, projects, status, priorities, groups, fields, areas, and environments.
Rename fields to fit your application.
Customize the look and feel of the system.

Security

NEW! Assign users to multiple groups.
User/Group support - create separate groups to restrict project and user views as required.
Ability to restrict Closing of an issue to the Creator and/or Administrators.
Three classes of users: Administrator, Normal, and Read-Only.
Designed from the ground up to be secure - no cookies or javascript required.
Allows forwarding through IIS or Apache for using SSL.
SOAP interface for an API to the system

Data Storage

Our default flat file system is immediately available with no database maintenance necessary (hassle free). Simply use your existing file system to store data and create backups as you would with any other application on your computer.
Our Database Module will allow us to connect to any JDBC compliant database (Oracle, MS-SQL, MySQL, Sybase and Postgres, etc).