Reliable. Secure. Hosted Issue Tracking!

About Our Hosted Solution

Rather than you purchasing and installing our software on one of your computers, Alcea can run and maintain the software for you from one of our data centers. We deal with hardware, connectivity, and software upgrades. The issue management system is web-based, and accessible from any Internet connected computer. You can expand your user base to stakeholders, enhancing your relationship with them and involving them in your processes and systems.

About Our Servers & Data Centers - Reliable and Secure

The servers are equipped with RAID drives, meaning that a drive failure doesn't mean a loss of data. Data is securely backed up between data centers every 24 hours. Alcea Technologies uses servers located in secure data centers across North America. All of the locations are equipped with redundant systems and are physically secured, and staffed/monitored 24x7. In the event of a catastrophic failure, Alcea is able to start up a mirror of your system at a different physical location in just a few minutes. Training & Set-up

Included with each package below is a one on one conference call to assist you in configuring your instance of Fast IssueTrack to meet your business needs.

View the Terms of Use for our hosted systems.

Start a Risk-free 30 Day Trial Today

Contact us now to start a risk-free 30 day trial. If you are not completely satisfied after 30 days, you can discontinue using the service at any time. If you would like to continue using the service we will contact you to collect billing information.

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