Issue Management Software Overview

FIT TRACKING SOLUTIONS provides issues management and resolution solutions to businesses. Rich in features, these issue management solutions enable users to know in real time, the current status of all management issues and their key performance metrics, which allows them to make effective management decisions. [more about issues management].

FIT TRACKING SOLUTIONS are web-based, which means that organizations can track and manage issues from virtually anywhere at any time and has wireless capabilities and is mobile device-enabled.

Depending on your needs, FIT TRACKING SOLUTIONS can provide complete solutions with our software including consultation, customization and integration, deployment, configuration and hosting. We guarantee your satisfaction with our products and strive to develop long term relationships with all of our customers.

Through existing relationships, we have developed some core templates (tracks) which can be used as building blocks for new customers. These tracks are completely configurable and simply act as a quick way for new or existing customers to adapt FIT to a particular need. Incorporating an existing track provides a base system and saves time while you find your ideal configuration.

The following templates (tracks) are available:

	Manage the resolution process! This track is designed for organizations who need to track the resolution of general business issues.
	Improve the Inprovement Process! Track software bugs or hardware defects. Or, better yet: Create a fully integrated test case management and bug tracking system, with the addition of FIT \| TestSpec
	Deliver the highest level of customer service! Improve customer service and increase performance of your internal support team.
	Build corporate memory! Centralize your organization's knowledge in an accessible repository resembling a virtual corporate memory for you and your colleagues.
	Increase productivity! Manage all tasks related to a project – including the ability to export data to MS Project to create Gantt charts.
	Create Your Own! - one of the most flexible systems on the market, you can configure FIT to work the way your team does!

Fortune 500 companies like IBM, Deloitte & Touche, Sun Microsystems, Northrop Grumman, General Dynamics and L-3 Communications are just some of the organizations using FIT TRACKING SOLUTIONS to benefit their organization by increasing their productivity.

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