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About the menus

The Admin menus are accessible to all users with admin priveledges. They are accessed by the "Admin Menu" link at the top of every FIT page.

Basic Admin Options

User

maintain user list and privileges.

Group

organize users into groups.

Server Configuration

change major settings.

SMTP Settings

settings for SMTP server used for email notifications.

Notify List

configure notification drop down list used on new/update screens.

Customize Strings

create languages, change global text strings.

Field Options

Custom Field

create custom fields.

Default Field

modify/disable default fields. (Project, Area, Environment, Status, Priority, Description.)

Field Hierarchy

create parent/child field relationships.

Field Control

define field properties by groups (R/W,Read,Hidden,Mandatory)

Field Order

create custom field sections and customize field ordering

Color Coding

define rules for highlighting data in the main menu.

Additional CSS

override css attributes from the default styles or create new rules quickly.

Workflow

define rules to control field access and advanced behaviours that are dependant on issue states.

Rank

define ranking/escalation formula to compute rank field for ordering issues.

Advanced Admin Options

Database Administration

available on enterprise version to control database connections and migration tools.

Event Scheduling

create scheduling events to receive scheduled reports/charts/notifications or to create regular backups.

Data Import

import new entries from an Excel csv file.

Data Export

export existing entries to a csv or xml file.

SOAP functions

controls for remote SOAP access.

System Info

information about the java process and environment.

Exception Log

log of any past debugging exceptions.

Backups

utility for creating system backups.

Unarchive

provides a means for unarchiving existing archived issues.

System Message

utility for sending notifications to system users.

Shutdown

server shutdown option.

Anonymous Access

configure access from external html pages.

Anonymous Entry

control access for making entries (externally).

Anonymous Query

control access for viewing existing entries (externally).

Anonymous Email Retrieval

configure an external POP account for retrieving new entries.

Mail Server Administration

configure account login info.

Mail Rules

create rules for interpreting retrieved email messages.

Return Messages

configure retrieval responses (used by mail rules)

Basic Ordering

Many of the basic administration screens allow you to specify the order in which items appear in dropdown menus. The default setting is alphabetical, however this can be changed to "Load Order" (as they are listed) in your administration screen. You can modify the Load Order by pressing the up or down arrow beside a particular item, in their respective menu. Custom fields are all controlled in the Custom Field menu.

List Item image

A preview is provided at the bottom of the screen, to show you how the dropdown will appear on the various FIT screens.

Sort Order image

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