Notifications

If notification is set up properly, every time an issue is assigned to a new individual, an email notification is sent to that individual to inform them that they have been assigned ownership. (see note for special case)

There is also a notify list in the details of every bug. All members of this list will also be sent notification of any change that is made. There is an optional Server Configuration setting which places the creator of the issue in this notify list whenever a new issue is raised. In this way, the creator can track all changes to any issue that they raise.

Notes:

-A notification is not sent if the recipient of the email is the same as the person who is making the change. Therefore, when testing this feature, you must have at least two users with unique emails for it to work properly.

HTML example:

Text Example:

© 1997-2007| ALCEA TECHNOLOGIES INC. - All Rights Reserved

For more information inquire here or email us at fit@alceatech.com.

1-877-321-4463

Head Office
1355 Bank Street, Suite 401
Ottawa, Ontario, Canada K1H 8K7